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The purpose of this paper is to describe the development in Line Management Systems for Amusement and Theme Parks, and other similar attractions. What kind of models or concepts are the different systems based on? How are they servicing the different needs the guests and the management of the park have? Of course the guests do not like to stand in line, but can a line management system also be a planning tool for the guests? Can it increase rides per capita per day and be a management tool for the management of the park? Furthermore this paper will give a quick review on what statisticians have to say about queues in parks, and reveal why is it not possible to remove lines by building more attractions?

Updated with Disney results of using FastPass+ compared to old FastPass, on key factors, as enhanced guest experiences, longer stay and increased attraction productivity.


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